The Tech4Good Denver community met for a hands-on tech roadmapping workshop at Oracle Netsuite on February 12, 2020.
We'd like to say THANK YOU to our experts:
- Shawn Windle, Founder & Managing Principal, ERP Advisors Group
- Tom Marrs, Digital Transformation Expert
- Tim Sullivan, IT Manager, Jewish Family Service of Colorado
NOTES: Technology Roadmapping Workshop Notes
ROADMAP WORKSHEET: T4G-Technology_Roadmap_Worksheet
FORUM PROGRAM: Forum Day of program
TIM SULLIVAN'S ROADMAP EXAMPLE: T4G JFS Technology Roadmap FY19-20
Tim's list of Roadmap Resources:
Build Consulting Technology Roadmap webinar: https://buildconsulting.com/learning/does-your-organization-need-a-better-technology-roadmap-webinar/
Techimpact.org – Resources section includes blog, webinars, whitepapers, etc.
Idealware.org (NOT idealist!) – Now part of Techimpact, but has quite a bit of original tools and software research for nonprofits
Communityit.com – For profit tech consulting and support group that serves nonprofits. Resource section is valuable.
More thanks to our event sponsor!
Description:
On October 9, 2019, Tech4Good Denver hosted "Emerging Trends in Analytics" at Galvanize Platte in Downtown Denver. At the forum, we discussion the current landscape of analytics for marketing and membership.
Forum Speakers and their Presentation Slides:
- Tamra Ryan, CEO, Women’s Bean Project
Tamra did not have presentation slides. You had to be there!
- Molly Engleking, Supervisor, Data Analytics, Denver Museum of Nature and Science
- From Oracle NetSuite, our forum sponsors (thank you!):
Corey Cecchini, Planning & Budgeting Account Executive
Paul Peracchia, Planning & Budgeting Account Executive
Jack Arrix, Account Executive
Planning and Bugdeting NetSuite small
- Eric Okimoto, Chief Operating Officer, boodleAI
Description:
On June 19, 2019, Tech4Good Denver hosted "The Future of Fundraising" at ERP Advisors in Lakewood, CO.
Forum Speakers:
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- Trish Barnard with Backbaud discussed how live stream fundraising and gaming can be used for social good. Her slides can be found here:
- George Weiner, Founder and CEO of Whole Whale talked about the power of using SMS. His powerpoint slides can be found here:
- Mike Hanberry from Webolutions spoke about automating marketing and how customer relationship mangment (CRM) software provides the ability to segment audiences to target the right people at the right time. He did not have any slides; you had to be there!
Thank you to ERP Advisors for hosting, and to our sponsor Wanna Pixel for allowing us to continue to provide these educational forums!
On April 24th, 2019, Tech4Good Denver hosted "Your Nonprofit's Software Toolkit" at South Metro Fire Rescue in Centennial, CO.
Description:
Join Tech4Good Denver to learn how free or discounted software available for nonprofits could improve your organizations’s productivity, collaboration, and impact! Panelists will discuss software available for nonprofits, needs analysis, software selection, opportunities for nonprofits using Microsoft and GIMP. Walk away with an understanding of the tools available for your team and the skills to identify what software will work best for your nonprofit’s needs.
Speakers included:
- Joseph Schieffer, Chief Technology Officer at A2J Tech Store-- highlighted “15 Tools in 15 minutes” including software tools that are free or very low cost for nonprofits. Click here for Joseph's presentation.
- Quentin DeWitt, from ERP Advisors-- discussed the impact of enterprise software, software needs analysis, and software selection to help your nonprofit identify the tools you need. Click here for Quentin's presentation.
- Rob Neumann, from Mile High United Way-- presented on GIMP, a free image-editing software alternative to Adobe and similar costly graphics programs. Click here for Rob's presentation.
FaceBook Live:
Special thanks to Praseed Gopal, Dillon Miskimins, Claire Murray, Jaymee Peterson, Brooke Sewell and Sean Stevenson from the University of Colorado Denver for their assistance in planning and executing the forum! From Tech4Good Denver’s executive director, Louise Watson, "The Tech4Good Denver April forum was successful and we're proud of the work the CU Denver students did on our behalf. The students represented us very professionally and the organization was masterful. The content from the speakers sparked engaging comments and interaction with the audience. I'm confident that many nonprofits and professionals walked away with tools that will help them do their jobs and serve more people."
On February 20th, 2019, Tech4Good Denver hosted "Security, For the Win!" at Flexential – LoDo Data Center.
Description:
Sick of the doom and gloom around digital security? Want to learn practical and affordable ways your organization can *win*? This session is for you! In this session, we will hear from speakers who have successfully won with security and made an impact on the mission of the organizations they support.
Overview Notes:
Feb Forum Program Notes
Art's Presentation:
Concentric Layers IT Presentation_Non Profit_Optimum
Ray's Presentation
How to Protect Your Non-Profit for Free
Cara's Presentation
Security for your non-profit
Special thanks to Flexential!
Here are resources from our November 2018 Accessibility 4 Good forum:
Accessibility 4 Good Forum Program
Eric Cook from WSI - PowerPoint
Jim's list of recommended tools:
1. Install the following extensions in Google Chrome from the Chrome Web Store:
- Landmarks
- High Contrast
- Alt Text Checker
- Axe Accessibility
- Wave
2. Install "Show Headings" https://hinderlingvolkart.github.io/h123/
3. WAVE by Webaim is a really good, free, all-in-one website checker. https://wave.webaim.org/
Speaker Contact Information:
Eric Cook, MBA
eric@poweredbywsi.com
(269) 841-5007
www.poweredbywsi.com/ada
Mike Hess
Founder/Executive Director, BLIND INSTITUTE OF TECHNOLOGY
303-995-6453
blindit.org
Jim Sandstrum
Manager of Business Services with Assistive Technology Partner in the Department of Bioengineering
University of Colorado Denver | Anschutz Medical Campus
Jim.Sandstrum@ucdenver.edu
We had a GREAT forum on August 15, 2018 about online giving campaigns. We heard from 3 experts in the field:
hea Rounsaville; CSU Assistant Director of Annual Giving
Lisa Lujan; Online Giving Coordinator for Community First Foundation/Colorado Gives Day
Kim Ruotsala; Chief Development Officer for the Food Bank of the Rockies
Here are the handouts provided to forum participants from our expert panelists.
Here is a link to the entire recorded forum!
On November 8th, 2017 we learned from three industry experts the do's and don'ts of nonprofit database conversions!
See the speaker's slides below as well as Gerry Rasel's '10 Considerations for Selecting a Database' document.
Set goals to achieve the results you want.
I might be addicted to goal setting. I set goals for how many steps I’ll get in each day, how much money I’ll spend each month, how long I can go without eating at my favorite Mexican restaurant (not very long, as it turns out), how many likes I want to get on a Facebook post, how often I should call my parents, and what time I should go to bed by. I find that I do better—live healthier, cheaper, and happier—when I set goals, because then I know what I’m trying to achieve and can make a plan.
One of my big responsibilities in my work is managing websites. Lots of websites. I manage six regularly, and more here and there. And just like everything else in my life, I like to set goals for them. Google Analytics is a key tool that I use to set and monitor those goals.
Google Analytics is a super powerful platform that allows you to learn all kinds of things about your website and the people that visit it. If you’re not familiar with it, it’s free, and Google offers extensive training. In order to get the most out of this powerful tool to optimize your website, though, you’ll want to start setting and tracking goals (and conversions, which are another kind of goal).
A goal or conversion is a trackable action you want a user or group of users to take on your website. There are “hard” conversions and “soft” conversions, and depending on what your big picture goals are, you might set a combination of the two. Hard conversions have really objective outcomes—they’re things like making a donation, registering for an event, or subscribing to your list. With these conversions, you know exactly the benefit you get from each one, and they demonstrate a visitor has a strong intent or interest in your work. Soft conversions have a more secondary value—they’re things like the time a visitor spends on your website, how many pages they visit, or downloading a report.
Each nonprofit’s goals for their website are going to vary widely based on their overall marketing objectives. That also means I can’t write them for you! Here’s what I recommend, though:
- Measure what matters. If it’s not important to you to have a goal for newsletter sign-ups, don’t feel compelled to track it. For many nonprofits, that’s an important metric, but it might not be for you. Spend time thinking about what actions you really care about web visitors taking, and concentrate your goals on those. Your website goals should be tied to your organizational goals.
- Don’t be afraid to experiment. I have written a number of goals that I thought were great, only to find that either the results didn’t really tell me what I wanted to know, or I wasn’t as interested in the results as I thought I’d be. It’s okay to guess and test on the goals you set, and it’s okay to delete them if you’re not getting helpful information from them.
- Setting goals doesn’t help you achieve them—they just tell you where you’re aiming. Once you’ve set your goals, you’ll need to monitor them and make changes to your website and marketing in order to achieve your goals. If you’re not getting a lot of donations through your website, maybe you need to change the prominence of your “Donate” button. If your reports aren’t being downloaded, maybe they’re too hard to find or you’re not making them interesting to visitors. Collecting extra data is only useful if you use it to improve.
There are a ton of resources available to explain the mechanics of setting up goals and conversions, so I won’t go into that here, but I encourage you to get started with goal setting today! Then, once you’re hooked on taking your Google Analytics to the next level, start following Occam’s Razor—a blog all about analytics, written by the brilliant (and entertaining) Avinash Kaushik. Happy goal setting!
The truth is there are a lot of ways to use social media to engage with your audience today, how can you choose the best one?
Should we be on Instagram? I’ve heard that Snapchat is the latest, can you get us on that? Is Google+ still relevant? Why aren’t we on YouTube?
If you’re like me, not only have you heard some of these questions before; you’ve even asked them of yourself. The truth is there are a LOT of ways to use social media to engage with your audience today. It seems like I can’t get through a week without hearing about “the latest and greatest” new platform we HAVE to be on. It can definitely feel a little overwhelming at times. So how do you know if your organization should be on a specific social media platform or not?
To help answer this question, I’ve come up with a few tips I’ve learned over the years to help you narrow down which platform(s) might be best for your organization.
The first tip is… Know your audience. It’s an old adage, but, unlike the constantly changing tech environment we live in, it remains consistently true. If your audience doesn’t spend time in a social media space, neither should you. If you don’t know your audience’s social media behaviors well, it can take a great deal of trial and error to learn what platforms they engage in, which leads us to tip two…
Do your research. Not just about the platform itself, but also your audience. Take any information you have about them and turn it into actionable data. Look at where they live, and whether that might give you clues about what some of their interests are. How do they engage with your organization? If you wanted to get really in-depth you could even create a fictional profile (or profiles) of your ideal audience member(s). What are their interests? Likes? Dislikes? Cultural background? Education? Income? An easier track might be to survey those who are already engaged with you to see what social media they’re using (board members, volunteers, donors, etc.).
So now you know your audience, and you’ve done your research, what’s next? That brings us to the third tip… Be aware of your bandwidth. How much time can you realistically devote to this medium? For example, if you’ve determined that a majority of your audience is on Instagram, you should seriously consider being on Instagram, but only if you’re going to put in the time and actually use it to engage regularly with your audience. The last thing you want to do is leave your audience high and dry. Nothing is more disappointing then wanting to connect with an organization on a social media platform only to learn they haven’t posted anything in six months. It’s like when I want to listen to my favorite Podcast only to have them not post for that week – major bummer (but I digress).
Now, at the end of the day, when you’re boss comes to you and asks “should we be on Nextdoor?” at least you have some tools to help you build a recommendation.